Support • Help Center

Frequently Asked
Questions

Everything you need to know about our collections, sizing, garment care, ordering, and delivery.

01 What products do you sell? +

We offer a curated range of stylish and comfortable men’s clothing designed for everyday wear, including premium cotton lycra polo shirts, versatile round-neck T-shirts, lightweight lowers, relaxed shorts, and wardrobe essentials.

02 How do I choose the right size? +

Please refer to our comprehensive Size Guide available on our website and on each product page. We recommend checking your measurements before placing an order to find the best fit.

03 What materials are your clothes made from? +

Our products are made using comfortable, quality fabrics selected for everyday wear — such as Cotton Lycra, premium single jersey knits, and moisture-wicking NS fabric. The exact fabric composition is mentioned in each product description.

04 How should I care for my clothes? +

For best results, follow the washing and care instructions provided on the product label. Generally, washing with similar colours and avoiding harsh detergents helps maintain the fabric and colour.

05 How long will my order take to arrive? +

Delivery times vary depending on your location across India. You’ll receive order and shipping updates once your order has been confirmed and dispatched.

06 Can I return or exchange an item? +

Yes, eligible products can be returned or exchanged according to our Return & Exchange Policy. Please check the policy for the applicable conditions and time limits.

07 What if I receive a damaged or incorrect item? +

Please contact our customer support as soon as possible with your order details and photos of the item. We’ll help resolve the issue promptly via WhatsApp (+91 8011523622) or email.

08 How can I track my order? +

Once your order has been dispatched, we’ll provide tracking information where available so you can follow your delivery in real time.

09 What payment methods do you accept? +

Available payment methods are shown during checkout (UPI, Cards, Net Banking). Simply select your preferred option and complete your order securely.

10 How can I contact BS Menz Shop? +

For questions about products, orders, sizes, or returns, please contact our customer support through our Contact Page or via WhatsApp at +91 8011523622. We’re available 7 days a week, 10am to 8pm.

Still have questions?

We’re here to help

Can’t find the answer you’re looking for? Reach out to our dedicated support team on WhatsApp or drop us a message.

Customer Support
WhatsApp
⏰ Hours
Mon–Sun, 10am–8pm
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